Employment & Volunteering

Pet Crossing Animal Hospital & Dental Clinic was established in 1997 by Dr. Kate Knutson and Dr. Steve Barghusen. Their vision was to establish a facility where clients and their four-legged family members could receive quality care in a friendly environment. They wanted to have their patients actually enjoy coming to see the doctor! That’s why every patient gets lots of treats, pets, hugs and kisses!

We are a full service, AAHA accredited facility.

If you are looking for a rewarding position as a DVM, Certified Veterinary Technician, Veterinary Assistant or Client Services Representative, and you LOVE animals, please send us a letter of introduction along with your resume, in pdf or Word format, to [email protected], or fax to (952) 884-7564.

Pet Crossing Animal Hospital & Dental Clinic
CURRENT OPENINGS

Pet Crossing currently has two employment openings. Please apply by sending your cover letter and resume, in PDF or Word format, to [email protected], or fax to (952) 884-7564.

CLIENT COORDINATOR
Pet Crossing Animal Hospital is looking for someone outgoing, confident, motivated, and energetic to join our Client Coordination team. We provide a fun yet demanding environment where you will be coached to success while expected to take initiative to learn and grow daily. Successful candidates will endorse our philosophy on service leadership in a healthcare environment. They must embrace collaboration, communication and caring for the needs of others. At the same time, they need to be able to focus on details, have excellent follow through and have the desire to attend required continuing education in order to improve skill sets, keeping our hospital on the forefront of patient care and advocacy.

Client coordinator leadership skills are essential. We have direct oversight of the healthcare team, facilitating the appearance of a smooth flow in an ever changing hospital environment. We facilitate communication between clients and all the different departments in the hospital. Our client coordinator team works directly with clients, manages heavy phone lines, keeps excellent medical records, oversees patient census along with billing/insurance.

At this current time we are looking for candidates who will be available to work evenings primarily (12pm to 8:30pm) and occasional Saturdays from 8am to 2pm.

Please read our Mission, Vision and Values statements and our Bill of Rights

Required Skills:

  • Experience in a healthcare office/setting is preferred
  • Ability to focus and pay attention to detail in a dynamic hospital environment
  • Ability to independently make quick decisions that reflect our Bill of Rights
  • Ability to coordinate multiple schedules between clients and our healthcare team
  • Ability to provide superior concierge service to incoming clients and patients as they come in for both wellness and surgical procedures
  • Passion for working in a culture of learning and teaching
  • Passion for working with people and their 4 legged kids
  • Effectively communicate with a variety of learning styles in order to provide the best service possible for our clients and their 4 legged kids
  • Excellent phone etiquette, as well as the ability to effectively communicate personably via text messaging, email, fax, etc.
  • Knowledge of Word, Power point and Excel

Salary range: $17 an hour for the first 90 days, $18 an hour after that. Will consider higher wage based on experience.
Cover letter and resume required for consideration.

RECORDS CHECKER
Our busy veterinary practice is looking for someone to make sure that:
1) Paper records match our computer reminder system, and
2) The services we’ve provided match our billing records.

The successful candidate will be someone who is analytical, detail-oriented, loves data & metrics, and is able to maintain a strong focus despite distractions.

Duties:

  • Review paper and electronic records for alignment; make sure all information is contained in both records
  • Correct and/or revise records and billing statements that are out of alignment
  • Review services provided to each patient with billing records; make sure all services have been correctly billed to client

Requirements, skills and competencies:

  • Some college experience
  • An analytical mind
  • Attention to detail
  • Enjoys working with data and metrics
  • Competent in MS Office
  • Ability to cross-reference between paper and electronic files
  • Ability to to stay focused and to sit for extended periods of time

Work Environment:
This is a busy veterinary hospital with a wide variety of animal patients coming in and out every day.

Salary range: $15 – $17 per hour, depending upon qualifications
Cover letter and resume required for consideration.

VOLUNTEERING AT PET CROSSING
Kittens

Do you love animals? Do you want to have some cuddle time at the end of a hard day? Volunteering at Pet Crossing is very rewarding and can be a great way to gain experience while helping our patients and their people. Our volunteers help by cuddling animals, providing TLC, cleaning and stocking.

Please contact us at [email protected] for more information and a tour to see if volunteering is a good fit for you.